Proof of SMS Consent for Little Gems App

1. Collection of SMS Consent

Little Gems collects explicit consent from users who choose to receive SMS messages from (570) 532-5219 through clear opt-in checkboxes. Users provide explicit consent to receive service notifications via SMS. This consent is recorded with a timestamp and can be verified in our systems. Users can modify or withdraw their consent at any time through their account settings.

2. Consent Flow

For users who wish to enable SMS notifications, consent can be provided in two ways:

• When Linking a Phone Number: Users can provide consent during the process of linking a phone number to their account
• Through Account Settings: Users can modify their SMS preferences at any time in their account settings
• Optional SMS Preferences: Users can choose to receive service notifications related to their account, such as security alerts and updates.

A screenshot of the in-app opt-in process is available here: View Screenshot

• Service Notifications (Optional):

  I would like to receive important service notifications via SMS (such as security alerts and account updates). This is optional and not required to use the app. Message and data rates may apply

• Opt-In for Notifications: Users must check a single box to consent to receive service-related SMS notifications.
• Clear Opt-Out Instructions: Users are informed they can opt-out at any time by:
• Replying STOP to any message
• Updating their preferences in the app settings
• Contacting customer support

3. Privacy Policy

Users are informed about how their data is collected and used through the Little Gems privacy policy. The privacy policy includes information about:

• The purpose of SMS notifications
• How to manage or withdraw consent (e.g., replying STOP to messages)
• Mobile information won’t be shared with third parties for marketing

Link to Privacy Policy: Privacy Policy

4. How Consent is Stored

If a user chooses to enable SMS notifications, their consent is stored as follows:

• The consent is logged in the app's database with the following details:
  • User ID
  • Timestamp of consent
  • Confirmation status of the SMS opt-in
  • Phone number confirmation status (whether the phone number is verified)

5. Why Proof of Consent is Secured

Since consent is collected within a secured portion of the app, public access to this functionality is restricted to protect user privacy. However, the above flow demonstrates that consent is collected in a compliant and transparent manner

6. Confirmation Message

Immediately after a user opts in, they receive a confirmation message:

Welcome to Little Gems alerts! You’re now subscribed to receive service-related updates. Message & data rates may apply. Reply HELP for support, STOP to unsubscribe.

Contact Information

If further clarification is needed, you can reach out to us at:

• Email: lynxlabshq@gmail.com